Terms of Service

Overview

Throughout this website, the terms “Eastrobe,” “we,” “us” and “our” refer to Eastrobe.

Eastrobe operates this online store and provides access to its website, products, information and related services subject to these Terms of Service.

These terms apply to all users of the website, including visitors, customers and anyone who accesses or interacts with our services.

Online Store Terms

By using this website, you confirm that you are legally capable of entering into a purchase transaction or are using the website with the appropriate permission where required.

You must not use Eastrobe products or services for unlawful, fraudulent or unauthorised purposes.

You are responsible for ensuring that the information you provide when using our store is accurate, current and complete.

Products

We aim to present Eastrobe products as accurately as reasonably possible, including product descriptions, sizing information, photographs and other details.

However, colours may appear differently depending on your screen, device settings, lighting and display technology.

Garment measurements, finishes, fabric characteristics and other details may also vary slightly where this is normal for the material, production process or design.

Customers should review available product information and size guidance before completing a purchase.

Orders

Placing an order through Eastrobe constitutes an offer to purchase the selected products subject to these Terms of Service.

We reserve the right, where reasonably necessary, to accept, refuse, limit or cancel an order.

This may occur in circumstances including:

• A product becoming unavailable
• Incorrect pricing or product information
• Suspected fraudulent or unauthorised activity
• Incomplete or inaccurate order information
• Delivery limitations
• Technical or system errors
• Other legitimate operational reasons

If an order cannot be fulfilled after payment has been successfully collected, any applicable refund will be handled in accordance with the circumstances of the transaction.

Pricing & Payments

Product prices are displayed on the Eastrobe website and may be changed from time to time.

Applicable shipping charges, taxes or other charges, where relevant, may be displayed during checkout or included in the final amount payable.

Payments may be processed through Shopify and/or third-party payment providers available through our checkout.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

Product Availability

All products are subject to availability.

Displaying an item on our website does not guarantee that it will remain available until your order has been successfully processed.

Certain products, colours, sizes or collections may be available in limited quantities and may sell out without prior notice.

Eastrobe may introduce, discontinue, restock or modify products at its discretion.

Accuracy of Information

We make reasonable efforts to keep the information on our website accurate and current.

However, information may occasionally contain typographical errors, inaccuracies or omissions relating to products, prices, promotions, availability, shipping or other content.

Eastrobe reserves the right to correct inaccurate information and update website content where reasonably necessary.

Changes to Products & Services

Eastrobe may modify, update, suspend or discontinue parts of the website, product range or services where reasonably necessary.

Prices, collections, offers and product availability may also change without prior notice.

Nothing in this section is intended to remove rights that customers may have under applicable consumer law.

Prohibited Uses

You must not use the Eastrobe website or its content:

• For unlawful or fraudulent purposes
• To violate applicable laws or regulations
• To infringe intellectual property rights
• To submit false or misleading information
• To transmit malicious software, viruses or harmful code
• To interfere with the website's security or operation
• To collect personal information unlawfully
• To impersonate another individual or organisation
• To attempt unauthorised access to systems or accounts
• To misuse promotions, discount mechanisms or checkout systems
• For activity that may harm Eastrobe, our customers or others

We may restrict or terminate access to the website where there is reasonable evidence of misuse or prohibited activity.

Third-Party Services & Links

Parts of our website or services may rely on third-party providers, including Shopify, payment services, delivery companies, analytics services and other technology providers.

Our website may also contain links to websites operated by third parties.

Eastrobe does not control independent third-party websites and is not responsible for their content, privacy practices, policies or services.

You should review the terms and policies of any third-party service you choose to use.

Intellectual Property

Unless otherwise stated, the Eastrobe website and its original content are owned by or licensed to Eastrobe and are protected by applicable intellectual property laws.

This may include:

• The Eastrobe name and branding
• Logos and brand elements
• Website design and layout
• Product photography
• Graphics
• Written content
• Product descriptions
• Campaign and marketing material

Content may not be copied, reproduced, republished, distributed, commercially exploited or used to misrepresent an association with Eastrobe without appropriate permission, except where such use is legally permitted.

Customer Reviews & Submissions

Where Eastrobe allows customers to submit reviews, feedback, photographs, comments or other content, you are responsible for the material you submit.

Submitted content must not be unlawful, abusive, misleading, defamatory, infringing or harmful.

Where permitted by the submission process, Eastrobe may use genuine customer feedback or submitted content for purposes related to operating and promoting the brand, subject to applicable rights and privacy requirements.

Privacy

The collection and use of personal information through Eastrobe is governed by our Privacy Policy.

By using the website, you acknowledge that personal information may be processed as described in the applicable privacy information available on our store.

Errors, Inaccuracies & Omissions

Occasionally, information on our website may contain errors, inaccuracies or omissions relating to product descriptions, prices, promotions, shipping, availability or other details.

We reserve the right to correct such information, update content or cancel an affected order where reasonably necessary.

Disclaimers

We aim to provide a reliable and secure shopping experience, but we cannot guarantee that the website will always operate without interruptions, delays or technical errors.

The website and its content are provided subject to applicable law and any consumer rights that cannot legally be excluded.

Nothing in these Terms of Service is intended to exclude warranties, guarantees or statutory protections that Eastrobe is legally required to provide.

Limitation of Liability

To the extent permitted by applicable law, Eastrobe will not be responsible for indirect, incidental or consequential loss arising solely from the use or inability to use the website where such liability may lawfully be limited.

This does not exclude or limit liability that cannot legally be excluded or restricted.

Your statutory consumer rights remain unaffected where applicable.

Indemnification

To the extent permitted by applicable law, you may be responsible for losses, claims or reasonable costs resulting from your unlawful misuse of the Eastrobe website, violation of these terms or infringement of another person's rights.

Severability

If any provision of these Terms of Service is determined to be unlawful, invalid or unenforceable, that provision may be limited or removed to the minimum extent necessary.

The remaining provisions will continue to apply to the extent permitted by law.

Termination

These Terms of Service remain effective while you use the Eastrobe website or services.

We may restrict or terminate access where reasonably necessary in response to unlawful activity, misuse, fraud, security concerns or material violation of these terms.

Obligations that by their nature should survive termination will continue to apply where appropriate.

Entire Agreement

These Terms of Service, together with policies and notices published on Eastrobe that apply to your transaction or use of the website, form the agreement governing your use of our online services.

This includes applicable policies relating to privacy, shipping, returns and refunds.

Applicable Law

These Terms of Service and transactions conducted through Eastrobe are subject to applicable laws and consumer protections relevant to the business and the transaction.

Nothing in these terms is intended to remove mandatory legal rights available to customers under applicable law.

Changes to These Terms

Eastrobe may update these Terms of Service periodically to reflect changes to our business, products, website, services or applicable requirements.

The latest version will be made available on this page and the Last updated date may be revised accordingly.

Continued use of the website after updated terms are published will be subject to those updated terms to the extent permitted by law.